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Pink Iceland

Terms and Conditions

Pink Iceland is a tour operator offering a variety of tours, packages, accommodation, events and related services.

Because the Terms & Conditions contain legal obligations, Pink Iceland encourages you to read them carefully. They form the basis on which bookings are accepted by Pink Iceland. The purchase of any services by Pink Iceland constitutes a contractual arrangement between the person making the booking and Pink Iceland, and represents acceptance of Pink Iceland’s Terms & Conditions listed here. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. Your payment is not deemed made until it is received by Pink Iceland.
Liability
Pink Iceland disclaims responsibility for any loss, damage, accidents, sickness or changes in schedules caused by weather, strikes or any other irregularity outside Pink Iceland’s control. Pink Iceland reserves the right to alter routes, itineraries or departure times, without prior notice, should the necessity arise. In case of any changes in flights (domestic and international), the passenger has to pay any additional cost caused by this, at the time the service is provided (extra hotel nights, meals, transfers etc). We advise all clients to have insurance, as clients are on their own responsibility on optional tours, such as riding tours, whale watching and snow scooter tours.

All information on Pink Iceland’s website is subject to change and we reserve the right to alter/change/correct mistakes that may possibly appear on the website. The weather in Iceland can be very changeable and therefore we ask our guests to bear in mind that we might have to do sudden changes of the itinerary and ask for our guests patience and flexibility in those cases.
GUEST RESPONSIBILITIES
Please help us by observing the following:
  • Please dress according to weather. Wear appropriate shoes, bring a hat, mittens and a scarf if you can.
  • Download the Emergency App, 112
  • Please follow the guide's instructions regarding safety and environmental issues
  • Keep your seatbelt on whenever the vehicle is moving
  • Please respect restrictions, rules & boundaries set at each destination
  • Please keep to marked footpaths when requested
  • Please do not leave litter at destinations unless there are appropriate containers
  • Please ask your guide to take care of litter you can’t find a suitable home for.
  • Please do not throw cigarette stubs away. Ask your guide for a portable ashtray.
  • Please be aware that damage to rock and moss formations can not be repaired
  • Please respect private property, cross fences with care and close gates behind you
  • Please avoid disturbing or feeding animals
  • We encourage you to refill your bottle with tap water.
Cancellation Terms
Wedding clients, couples
Planning fees are non-refundable. Any payments or deposits made towards a wedding are subject to cancellation policies enforced by our suppliers. Should the Client elect, for whatever reason, to cancel their wedding, Client agrees to provide a written notice of intent to cancel this agreement. There shall be no refund of deposits due to the reservation of the wedding date. In addition, there shall be no refund to any additional payments made and will be considered payment for services rendered to date. Pink Iceland will provide a prompt accounting and billing of services to date, including, but not limited to, Booking Fees for vendors booked to date, reimbursement for any items purchased on behalf of the Client and any other applicable charges for payment in full. In the event of past due or non payment of fees as indicated in the Payment Schedule, Pink Iceland reserves the right to cease services until the account is brought current. Pink Iceland reserves the right to terminate wedding planning services by written notice for any accounts past due 30 days. In the event of cancellation by Pink Iceland due to non payment of fees by the Client, all payments made to Pink Iceland by the client will be considered payment for services to date.
Wedding couples and their guests / Terms and conditions for accommodation bookings
If you cancel with less than 12 weeks notice guests may be liable to pay for all or part of the hotel costs. Refunds will adhere to the accommodation provider's group booking terms and conditions.
Wedding couples and their guests / Terms and conditions for tours and transfers
If you cancel at least 30 calendar days in advance of the scheduled departure or commencement time your tours and transfers are fully refundable. If you cancel within 30 calendar days of the scheduled departure, Pink Iceland can not guarantee any refunds. However, cancellations on short notice will be dealt with on a case by case basis and when possible, and through discussions with suppliers Pink Iceland will try its best to refund costs where possible.
Group bookings / Terms and conditions for accommodation bookings
If you cancel with less than 12 weeks notice guests may be liable to pay for all or part of the hotel costs. Refunds will adhere to the accommodation provider's group booking terms and conditions.
Group bookings (including DMC groups) / erms and conditions for tours and transfers
If you cancel at least 30 calendar days in advance of the scheduled departure or commencement time your tours and transfers are fully refundable. If you cancel within 30 calendar days of the scheduled departure, Pink Iceland can not guarantee any refunds. However, cancellations on short notice will be dealt with on a case by case basis and when possible, and through discussions with suppliers Pink Iceland will try its best to refund costs where possible.
DAYTOURS
Free cancellation up to 24 hours before departure. 50% charge if cancelled less than 24 hours prior to departure.
BOOKINGS, CONFIRMATIONS AND DEPARTURES
Pink Iceland reserves the right to cancel bookings when services are not available (e.g. when a car rental is not available, when accommodation is unavailable, etc.). And we will let you know as soon as possible.

Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, Pink Iceland reserves the right to cancel, change or substitute any service, tour or product that you have booked with Pink Iceland, at any time, for any reason. In such cases, we will inform you of these changes and alternatives offered in stead as soon as possible. If you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price.

Scheduled tours depart on specific dates and time, listed in your booking confirmation email. It’s the customer’s responsibility to be ready for departure, at the stated date and time. Shall the customer, for whatever reason (e.g. missed flight, bad weather, illness, accidents or other unforeseeable events), miss the departure, Pink Iceland is under no obligation to refund nor provide any compensation. Please contact your insurance company for advice.
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C&J at the stunning Háifoss 🤩 In summer a new world opens up in Iceland when the roads to the inlands and highlands become accessible and Háifoss waterfall is on one of those roads so we're always happy to see it again come summer 📸 @sundayandwhiteweddings #pinkiceland #weddinginiceland #waterfalls #adventureelopement #weddingphotography #weddinginspo
Well hello Glóey - Pink Iceland Wedding planner extraordinaire - congrats on the amazing review! Dream Wedding Thanks to Glóey and Pink Iceland! Planning a wedding in Iceland from afar, especially with only five months, felt daunting at first. But from our very first conversation, Glóey assured us it was not only possible but that it would be wonderful. And they were absolutely right! My partner and I had no idea where to even begin, but Glóey made everything so incredibly easy. They listened to our vague ideas and magically transformed them into an absolute dream wedding. As someone who tends to be a bit Type A, I initially found it hard to let go of control when coordinating a wedding remotely. However, it was such a relief and joy to do so for our wedding, and Glóey made that possible. Their responsiveness, meticulous attention to detail, and ability to perfectly nail our vision quickly put all my worries at ease. They didn't just help us craft our vision and provide expert suggestions; they executed every idea flawlessly, surpassing any and all expectations we had for the day. Our ceremony site (Írárfoss) and our reception were STUNNING – and we really just provided our general vibe/preferences/and some inspo images to Glóey and they put that vision together. They did a fantastic job with all the details, while they also fostered an atmosphere that reminded us the day was about being in the moment. Beyond their excellent work, Glóey is simply a joy to be around. We had so much fun driving around Iceland taking photos with our fantastic photographer (Sunday & White, Laimonas) and Glóey before the ceremony. We genuinely wished we could have spent even more time together! I was initially unsure about taking photos before the ceremony, as we adjusted the schedule during planning, but Glóey suggested it, and I'm so incredibly glad we took their advice. That time before the ceremony was actually perfect for taking photos, laughing, and loosening up a bit. We cannot recommend Glóey and the entire Pink Iceland team highly enough. Thanks to them, we had an absolute dream wedding! 📸 @julietterowlandweddings & @sundayandwhitestudio
We love a matching flower crown moment 💐 Photos by @olyashev4enko #weddinginiceland #icelandicwedding #flowercrowns #weddingflowers #pinkiceland #weddingdecor
There is just something about this waterfall 🩶 You can book your Iceland elopement now, we are here to help! Photos by @kristinmarias #pinkiceland #elopement #icelandicwedding #waterfalls #secretwaterfall #adventureelopement @blomahonnun
We love @ionadventurehotel - what a beautiful setting for your Icelandic destination wedding! Photos by @sundayandwhiteweddings #weddingbells #weddinginspo #greenhousewedding #weddingvenueiceland #weddingphotography #iceland #goldencircle #pinkiceland
The hike and the getting soaked is worth it, when the spot is this beautiful! Photos by @sundayandwhiteweddings #adventureelopement #hikingelopement #elopementphotography #elopementplannericeland #pinkiceland #weddinginiceland
Cheers! 🥂 Celebrating your love, in Iceland, with your favorite people: it doesn't get much better than this! Photo by @kristinmarias #destinationwedding #adventurewedding #weddingphotography #iceland #icelandtravel #pinkiceland
We love a little Reykjavík elopement🫶 Let's stroll the streets and take cute photos, and maybe just get married! Photos by @sundayandwhiteweddings #cityelopement #urbanweddingphotography #rainbowstreet #reykjavikelopement #tildeath #citywedding
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